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FFG FriendLine brand v2 full

Helping Australians reconnect.

We're ready for a cuppa and a conversation.

FriendLine is for anyone who needs to reconnect or just wants a chat.

All conversations with FriendLine are anonymous and our friendly volunteers are ready for a yarn and to share a story or two.

FriendLine has changed.

Please note that from 1 April 2024, the FriendLine service and opening times have changed.

Please click for more details.

Connect now

2 ways to connect:

Call

Register your phone number below to receive a call a few times a week for a friendly conversation.

Please note that we will not ask for your name or any other information.

Chat

  Chat now

I agree to the FriendLine Terms of Use

Our chat service is currently offline.

 

The online chat service is open (AEST/AEDT):

5pm – 8pm, Mondays

1pm – 4pm, Wednesdays

10am – 1pm, Fridays

 

Show Western Standard times  

Chat

  Chat now

I agree to the FriendLine Terms of Use

Our chat service is currently offline.

 

The online chat service is open (AWST):

3pm – 6pm, Mondays

11am – 2pm, Wednesdays

8am – 11am, Fridays

 

 

Terms of Use

  • This is not a crisis service
  • This support line is operated by volunteers who are screened and trained
  • Please be respectful and friendly to the volunteers you are speaking with
  • All conversations are anonymous and confidential
  • Volunteers take a no-tolerance approach to any offensive remarks and will terminate the conversation if this occurs
  • Conversations may be limited in duration depending on demand
  • You must be 18 years or older to use this service
  • No personally identifiable information is actively captured by this service

Have you called FriendLine before?

Would you be comfortable talking for a couple of minutes on camera about your experiences with our service? Friends for Good is creating a video to help us with promoting FriendLine and seeking fundraising. If you are interested in helping us, please get in touch via email.

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